Privacy Policy

Who we are

Fluxo Media Ltd is a lead generation agency registered in England & Wales, company number 17461294, with its registered office at 66 Paul Street, London, England, EC2A 4NA. We are the data controller for the personal data described in this policy.

We are registered with the Information Commissioner's Office, registration number ZC254037.

If you have any questions about this policy or your data, contact us at info@fluxomedia.co.uk.

What data we collect

• Business contact details of people at companies we think may benefit from our services: name, job title, company name, business email address, business phone number, company website and location.
• Details you give us when you reply to one of our emails, book a call or get in touch with us.
• Basic technical information that our website host may record automatically, such as your IP address and browser type, to keep the site secure and running. We do not use cookies. See Cookies below.

Where we get it

From publicly available business sources, such as company websites, business directories and professional networks like LinkedIn, and from B2B data providers that supply business contact data.

If you contact us or book a call, we get your details directly from you.

Why we use it and our lawful basis

What we use it for

Lawful basis

To contact businesses about our lead generation services

Legitimate interests: promoting our business to other businesses likely to be interested

To respond to you, arrange calls and provide the services you ask for

Legitimate interests, or taking steps to enter into a contract with you

To keep a suppression list of people who have asked not to hear from us

Legal obligation and legitimate interests

We have assessed our legitimate interests and keep a record of that assessment.

Who we share it with

Service providers who help us run the business, such as our email and workspace provider (Google Workspace), our email sending platform, our CRM and scheduling tools, and our website host. They only process your data on our instructions.

We do not sell your data.

Some of these providers are based outside the UK, mainly in the US. Where this happens, we rely on UK adequacy regulations or the UK International Data Transfer Addendum to protect your data.

How long we keep it

If you don't engage with us

Up to 12 months from our last contact

If you become a client

For as long as we work together, plus 6 years for legal and accounting purposes

If you unsubscribe or object

Only your email address, on a suppression list, so we never contact you again

Your rights

You can ask us to:

• give you a copy of your data
• correct it
• delete it
• restrict or object to how we use it
• stop all marketing

Cookies

This website does not use cookies. We don't use analytics, advertising pixels or tracking tools of any kind, and nothing is stored on your device when you visit.

The site also makes no requests to third-party services while you browse it. Even the font is served from our own site rather than from an external provider.

When you click to book a call, you leave our site for Calendly, which is a separate service with its own cookies and privacy notice. You can read it at calendly.com/legal/privacy-notice.

If we ever add analytics or other tools that use cookies, we will update this section before we do, and ask for your consent first wherever the law requires it.

Complaints

If you are unhappy with how we have handled your data, please contact us first so we can put it right.

You can also complain to the Information Commissioner's Office at ico.org.uk/make-a-complaint or on 0303 123 1113.

Changes

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated shown at the top.